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Denmark Explores Public Digitalization in Canada


Denmark is one of the most digitally advanced nations in the EU, and is constantly looking for inspiration for further improvement.

During the last week of August, the Danish Trade Council in Toronto hosted 20 executives from IT-Branchen, a Copenhagen-based ICT association. The group of public and private sector representatives was in Canada on an Inspiration Tour dedicated to public sector digitization to exchange knowledge on digital solutions and to get fresh ideas on how to work together even better.

Productive meetings at all levels of government
It was a successful week of visits with a number of Canadian organizations, including a university, the three levels of government, and a few private institutions. At the federal level, the group met with representatives from Canada’s Treasury Board Secretariat to learn about the nation-wide digitization strategy. At the provincial level, the delegation met with Ontario’s Chief Digital Officer Hillary Hartley to get an overview of the digital work being done in the province. At the municipal level, the group heard from the City of Toronto’s Deputy CIO Lan Nguyen on public IT services used in the city.


A tour of the Waterloo region, known as 'Silicone Valley North', included meetings with the University of Waterloo's research department and a visit to the region's most prominent start up incubators, including Communitech and The Accelerator Centre, which provided insight into how the region's innovation is being fostered and how its public and private sectors collaborate.

New businesses for Denmark and Canada
The goal of the tour was certainly achieved, if you ask director of IT-Branchen Birgitte Hass:

“We leave enriched and inspired, with new insights on how to improve the efficiency of digital transformation in our societies. Several of our companies have gained contacts which will help them do new business. So IT-Branchen would like to say thank you for a fantastic and well planned visit.”