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Residence permit

Updated application process

Due to the corona virus/COVID-19 situation, the VFS Global application centres are open in Ottawa and Vancouver only at this time. The application centre in Toronto is closed until further notice.

important notice

Please note that neither the Embassy nor our consulates can be held responsible for technical difficulties, human errors or shipping delays in the processing of passports, permits and visa applications.

 

 

It is the applicant’s responsibility to apply in time for the intended departure.

 

 

For passports: 5 weeks prior

For permits: 3 months prior

For visas: A minimum of 18 days prior (15 days of processing plus shipping).

 

 

The processing times may be longer than this during peak travel season (May, June, July, August and December) due to case volume or if cases require further scrutiny.

vfs (visa application centre) contact information

To book an appointment please click here for the VFS Global booking module.


 

You can reach VFS Global via phone, email and chat:

Phone number: 1-866-978-5904

(Live agent Monday to Friday from 8:00am to 5:00pm EST, interactive voice response available 24/7.)

Email: info.dkca@vfshelpline.com

Chat: English | French


 

VFS Global is present in the following cities:

Ottawa (map)
2211 Riverside Drive, Unit 403
Ottawa, ON
K1H7X5

Opening hours:

Monday, Wednesday and Friday - 9:00am to 1:00pm EST.

During peak season (May, June, July and August), the centre will be open Monday-Friday - 9:00am to 1:00pm EST.

Please do not show up for your appointment more than 10 minutes in advance.

Please note that cash payments are not accepted at this application centre.


 

Toronto (map)
Schengen Visa Application Center
208 Bloor St W, unit 402
Toronto , Ontario
M5S 3B4

Opening hours:

Monday to Friday - 9:00am to 1:00pm EST.

During peak season (May, June, July and August), the centre will be open Monday-Friday from 9:00am to 5:00pm EST.

Please do not show up for your appointment more than 10 minutes in advance.

Please note that cash payments are not accepted at this application centre.


 

 

Vancouver (map)
580 Hornby Street, Unit 440
Vancouver, BC
V6C 3B6

Opening hours:

Monday, Wednesday and Friday - 9:00am to 1:00pm PT.

During peak season (May, June, July and August), the centre will be open Monday-Friday - 9:00am to 1:00pm PT.

Please do not show up for your appointment more than 10 minutes in advance.

Please note that cash payments are not accepted at this application centre.